We want to help you find the information you are interested in.
If you want to request information from the Cayman Islands Department Of Tourism, you should initially look at the Access to Information page on our website to see if the information you seek has already been published.
If you wish to make a request for information then you should contact our Information Manager or submit a request on-line at the FOI Unit website.
Requests must be in writing (request form, letter, email or facsimile) and must include your name and an address (either postal or e-mail). Please be as specific as possible about the information you would like, as this will help us to respond promptly. Where possible, please include a contact telephone number so we can call to discuss your request if necessary.
We will respond to your request promptly. The Law requires public authorities to respond within 30 calendar days, allowing an extension of an additional 30 calendar days if needed. We will always acknowledge receipt of FOI requests (where a contact email or mailing address is supplied) and we will let you know if we need to extend the deadline. For detailed advice on what sorts of information is exempt please see the FOI Unit website.
Fees associated with a Request for Information
There is no application fee and no fee for going to a public authority and looking at a record requested by FOI. However, a requestor may be required to pay copying or change of format fees. Details concerning costs and payment are contained in the FOI Regulations which are available on the FOI Unit website.
If you make a request under the Freedom of Information Law and are not satisfied with our response, you are entitled to an internal review. If you believe you are entitled to an internal review, please put your appeal in writing and either e-mail or post it to the Information Manager. Include your name, address, telephone number and the reference number at the top of our initial reponse to you. You have 30 calendar days from the date of receipt of a refusal to request an internal review. Please explain why you would like us to review our original response.
Under section 33 of the FOI Law, you may ask for an Internal Review of a response to your request if any of the following things happened:
Appeal to the Information Commissioner
If you are dissatisfied with the internal review of our decision, or an internal review was not available, you can seek an appeal from the Information Commissioner.
Mr Jan Liebaers
Acting Information Commissioner
2nd Floor, Elizabethan Square, Building C, George Town
P.O. Box 1375, Grand Cayman KY1-1108, CAYMAN ISLANDS